Over the course of the last twelve months, Pinnacle Quality Insight, a nationally recognized customer satisfaction firm, has
interviewed the customers of Wheaton Care Center regarding their satisfaction levels.
Customers were asked to evaluate several aspects of their received services. From the results of these interviews, Pinnacle has
determined that Wheaton Care Center has qualified for a Pinnacle Customer Experience Award™ in the following service
Communication from Facility
The Customer Experience Award™ is awarded to care providers who have achieved best-in-class customer satisfaction
standards within their peer group.
Pinnacle congratulates the staff of Wheaton Care Center for achieving this honor.